At Eureka Futuretech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
Collecting only the information that is necessary to provide reliable and efficient technical services. Using your information responsibly and only for the purposes described in this policy. Implementing strong security measures to prevent unauthorized access, misuse, or loss of data. Giving you control over your personal information, including the right to access, update, or request deletion of your data. Complying with applicable data protection laws and best practices in handling customer information.
When you visit our website or use our technical services, we may collect certain personal and non-personal information to ensure that we can provide you with a smooth, secure, and customized experience. The information we collect may include details such as your full name, email address, phone number, and physical address, which are generally obtained when you submit inquiries, request support, or engage our services. We may also collect service-related information, such as the type of technical issues you report, the devices or systems you use, and any files or documents you share with us for troubleshooting or support purposes. In addition to the personal information you provide directly, we automatically gather certain technical details whenever you interact with our website. These may include your IP address, browser type, operating system, referral source, and browsing behavior, which help us analyze traffic patterns, improve website functionality, and protect against potential security threats. Cookies and similar tracking technologies may also be used to remember your preferences, personalize content, and enhance your overall user experience. We do not collect sensitive information such as financial data, government identification numbers, or passwords unless it is strictly necessary for providing specific services, and in such cases, we ensure maximum protection of that data. The information we collect is limited to what is relevant and required for service delivery, performance optimization, and customer support. By collecting this information responsibly, we aim to serve you better while maintaining transparency and safeguarding your privacy at every stage.
The information we collect is used solely to provide you with reliable, secure, and efficient technical services. We use your personal details, such as name, email, and contact number, to communicate with you, respond to your inquiries, and deliver the services you request. Information about your devices, systems, or service requirements allows us to diagnose technical issues, customize solutions, and improve the overall quality of our support. Data collected through our website, such as browsing activity or IP address, helps us analyze user behavior, enhance website functionality, and protect against unauthorized access or security threats. We may also use your information to send you service updates, reminders, promotional offers, or important notifications related to your requests—always ensuring such communications are relevant and respectful of your preferences. Additionally, information may be used internally for business improvements, such as refining our services, training our staff, and maintaining accurate records for operational and legal compliance. We do not use your personal information for any purposes other than those clearly stated, and we strictly avoid unnecessary data collection. Our commitment is to use your information responsibly, ensuring transparency, trust, and respect for your privacy at all times.
We prioritize the protection of our customers’ personal and service-related information. We use advanced security measures, including firewalls, encryption, and secure servers, to safeguard data against unauthorized access, misuse, alteration, or disclosure. All customer information is stored in protected systems with restricted access, ensuring that only authorized personnel can handle it. We regularly update our security protocols and monitor our infrastructure to defend against emerging threats, malware, or cyberattacks. When transmitting sensitive information, such as service requests or personal details, we use secure communication channels to maintain confidentiality. While no system can guarantee complete protection, we are committed to minimizing risks by adopting industry best practices in data security. Customers are also encouraged to use strong passwords and avoid sharing personal login details to enhance protection. Your trust is important to us, and we continuously work to keep your data safe and secure.